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Opening an account FAQs

Here are the most common questions we get asked about opening an account with Bestinvest. If you cannot find the answer to your questions please call us on 020 7189 2400.

Opening an account

How do I set up an account?

You can set up a new account in minutes. To complete your transaction you will need a debit card (either in your own name or a joint account you are named on).

Transferring Investments

How do I transfer existing investments to you?

If you would like to transfer your existing investments held with another provider call our transfer specialists on 020 7189 2400. We will handle the paperwork for you.

Want to transfer an ISA?

Want to transfer a SIPP?

Is there a cost to transfer my investments to you?

There is no charge at Bestinvest for transferring in ISAs, SIPPs, funds or shares from your current providers. However, please check whether your current provider charges an exit fee. If you do incur an exit fee we will minimise the costs to you and reimburse any transfer costs from your existing provider up to £500 per person. The reimbursement of transfer out charges will take place when all assets have been transferred, and will be subject to written evidence in the form of a statement or invoice from your existing plan manager.

What is the simplest way to transfer my investments?

We would generally advise a stock transfer (re-registration) if this choice is available to you. This avoids the risk of being temporarily out of the market. Your investments will simply move across as they are without having to be sold. Investments within an ISA or SIPP will remain within their tax wrapper so you don’t lose any tax benefits.

Occasionally, a stock transfer is not available because certain providers will not allow re-registrations, or certain funds will not be available at Bestinvest, in which case you may need to carry out a cash transfer instead. Where you sell your investments and transfer the cash value to Bestinvest. Your funds will be out of the market for a short period and you will have to reinvest this cash when the money appears in your Bestinvest account. We will email you once we receive the funds/cash to make this process as smooth as possible and minimise the time you are out of the market.

Will I be kept informed during the transfer process?

We will email you once we have received your transfer forms. If you have any more questions on transferring your investments to us please call our specialist transfer team of Investment Professionals on 020 7189 2400 or email ois@bestinvest.co.uk and we will be happy to help.

Will I lose my tax benefits with a cash transfer?

No. If your investments are in a tax wrapper you will not lose this wrapper by completing a cash transfer.


How do I open an ISA?

Open an ISA - Choose investments later

Open an ISA - Choose funds

Open an ISA - Choose shares


How do I open a SIPP?

How much can I invest in a SIPP this year?

You can invest up to £40,000 into your SIPP for the current tax year 2014/15. Those who want to contribute more than £40,000 into a SIPP this tax year may be able to do so using the ‘carry forward’ rules. For more information call 020 7189 2400 to speak to our in-house pension specialists.

How do I claim back my tax relief?

Whether you pay into your SIPP by lump sum or monthly payments we will automatically claim back the tax relief at 20% which will be paid by HMRC around 8-12 weeks after your personal contribution.

If you are a higher or additional rate tax payer you can claim back additional tax up to your marginal rate via your annual tax return.

My employer is contributing to my SIPP - can I set up regular payments?

If your employer is contributing to your pension they can easily set up regular payments into your SIPP. The payments are paid by Standing Order, giving your employer the flexibility as to when the money is paid in.

Set up SIPP employer contributions by completing the forms:


SIPP transfer FAQs

Junior ISAs

How do I open a Junior ISA?

The Junior ISA must be opened by the parent or guardian on behalf of the child. Anyone can contribute to the account, no matter how big or small their contribution may be. Payments can be made either by cheque or bank transfer for lump sum payments, or you can set up a Monthly Savings plan once the account is set up to spread your contribution over the year.

Open a Junior ISA - choose investments later

Open a Junior ISA - choose funds

Open an ISA - choose shares


How do I invest in funds?

  • Choose more from more than 2,000 using our investment selector
  • Download our Premier Selection guide to our top-rated funds
  • If you have not used your ISA or Pension allowance then you can buy funds within an ISA after choosing your investments.
  • To open a SIPP,click here to fill out our SIPP enquiry form when your SIPP account is open you will then be able to invest in funds

If you have used your tax allowance you can invest in a fund and choose to buy them within your Investment Account


Past performance is not a reliable indicator of future returns

The value of your investment can go down as well as up, and you can get back less than you originally invested.

The Bestinvest Online Investment Service, including any account analysis and investment reports provided by our guidance services, is an online execution-only dealing service for investors who want to make their own investment decisions. It does not provide advice on the suitability of products and investments; if you are unsure about the suitability of any investment you should seek professional advice. Clients of our Investment Advisory Service and Managed Portfolio Service can use the website to obtain current valuations of their investments but cannot trade on these accounts online and should call their adviser if they wish to discuss changes to their investments.

Past performance or any yields quoted should not be considered reliable indicators of future returns. Restricted advice can be provided as part of other services offered by Bestinvest, upon request and on a fee basis. Before investing in funds please check the specific risk factors on the key features document or refer to our risk warning notice as some funds can be high risk or complex; they may also have risks relating to the geographical area, industry sector and/or underlying assets in which they invest. Prevailing tax rates and relief are dependent on your individual circumstances and are subject to change.

Issued by Bestinvest (Brokers) Limited (Reg. No. 2830297), which is authorised and regulated by the Financial Conduct Authority. Financial services are provided by Bestinvest (Brokers) Limited and other companies in the Tilney Bestinvest Group, further details of which are available here. This site is for UK investors only.
© Tilney Bestinvest Group Ltd 2016.

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