I believe someone has access to my log in details, how can I block the account for a period of time?

If you believe someone has access to your account, the first thing you should do is call our Client Relations team or your designated relationship manager. We will then be able to block your account, meaning no activity will be able to continue. Once you feel that you are able to access your account again, you can contact us in the same way to unblock your account. We can also reset your details so you can set up a new password and PIN number.

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