Cookie policy
What are cookies?
A “cookie” is a text-only string of data that is entered into the cookie file or “memory” of the web browser (e.g. Internet Explorer, Chrome) for your computer. It will typically contain the name of the domain where the cookie has come from, the ‘lifetime’ of the cookie and a value, usually a randomly generated unique number. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. If you would like to know more about cookies please visit www.aboutcookies.org.
How we use cookies
This Website uses cookies to distinguish you from other users of this Website. This helps us to provide you with the best user experience and to deliver messages and offers on the Website which are relevant to you.
We have placed cookies on your device to help make this Website and your user experience better. You could change your cookie settings to disable cookies at any time. You may also choose not to have our cookies stored on your device. If you do not give consent to having our cookies stored on your device, you may not be able to enjoy this Website fully or you may opt to delete the cookies after visiting this Website. Alternatively, you may browse the Website using your browser’s anonymous usage setting (called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer, ‘Private browsing’ in Firefox and Safari etc.)
It is important that your browser is set to accept these cookies otherwise you will not be able to enjoy the site fully. The cookies stored on your web browser do not contain any personal information and are encrypted, which means only the Bestinvest server can read them.
Cookies used on our website
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for cannot be provided.
ASP.NET_SessionId
This cookie, managed by Tilney Group, gives visitors a unique session ID. It is deleted when the session is terminated (when the browser is closed) and does not collect or store any personally identifiable information.
.BESTINVESTSSO
This cookie, managed by Tilney Group, allows us to know who is logged in to their account in order to remove/change functionality for logged in users.
These cookies do not store any personally identifiable information and is deleted when the session is terminated (either by logging out of their account or closing the browser).
OISAccounts
This cookie, managed by Tilney Group, allows us to know which accounts a logged in user has in order to remove/change functionality for logged in users.
These cookies do not store any personally identifiable information and is deleted when the session is terminated (either by logging out of their account or closing the browser).
_RequestVerificationToken
This cookie, managed by Tilney Group, is an anti-forgery cookie designed to stop unauthorised posting of content to the website, known as Cross-Site Request Forgery. It does not collect or store any personally identifiable information and is deleted when the session is terminated (when the browser is closed).
UserBasket
This cookie, managed by Tilney Group, allows us to persist investments added to the visitor’s basket until they choose to remove the investments from their basket or purchase the investments.
This cookie is set to expire 365 days after the event, unless the investment has been removed from the basket or purchased.
Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
_ga, _gat, _gid, _gali
These cookies, managed by Google Analytics, collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. These cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.
Further information can be found in Google’s privacy policy. To opt out of being tracked by Google Analytics across all websites click here.
dmSessionID, dm_i, recordID
These cookies, managed by Dotmailer, are used to collect information about how visitors use our website after visiting our website from an email campaign. These cookies collect information in an anonymous form.
_hjIncludedInSample
This cookie, managed by HotJar, lets HotJar know whether a visitor is included in the sample which is used to generate funnels.
_biwuid
This cookie, managed by Tilney Group, is used to set a unique number that allows us to understand how visitors use the Tilney Group websites. No personally identifiable information is collected by this cookie.
_uetsid
This cookie, managed by Bing, collects information about how visitors from Bing Ads use our site. We use this information to make sure our advertisements are appearing for relevant search terms.
sc.UserId, sc.Status, sc.ASP_NET_SESSIONID
These cookies, managed by SessionCam, may record mouse clicks, mouse movements, scrolling activity as well as some of the text you type in this website.
This site does not use SessionCam to collect any personally identifiable information entered in this website.
For more information click here to see SessionCam’s privacy policy.
We are using the information collected by SessionCam to improve the performance of our website to benefit our visitors.
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
__zlcmid, __zlcprivacy
These cookies, managed by Zopim, allows you to continue a chat with us as you view different pages on our website, or if you come back to the site later. If you choose to disable this service from the live chat window’s ‘options’ menu, the __zlcprivacy cookie is set to remember that decision and the __zlcmid cookie is deleted.
Targeting Cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
_msuuid
This cookie, managed by MarinSoftware, collects information about your visit to our website. These cookies collect information in an anonymous form, including what advert you clicked on and how you reached specific pages on our website.
Please note that we have no control over cookies used by any third parties. We do not allow third parties to place their cookies on our Website without prior approval.
Deleting your cookies
To remove or prevent cookies being stored on your computer in the future, please refer to your internet browsers instructions, or to opt out of being tracked by Google Analytics across all websites please visit: https://tools.google.com/dlpage/gaoptout. For more information on how to delete cookies please visit: http://www.aboutcookies.org/how-to-delete-cookies/.
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.
Last revised: April 2018