Where to get help or further information?

We have provided further information and resources that can help if you are worried about or have experienced fraud.

Contact Action Fraud – visit the website to report a case of fraud online, or telephone them directly on 0300 123 2040.

Contact your Tilney Smith & Williamson advisor, Investment Manager of Financial Planner – even if the fraud does not involve your TS&W account.

Contact your bank - if the fraud involves your debit or credit cards, direct debit or cheques, etc. 

Change the password on your email accounts – if you suspect your email account has been compromised scan your devices for malware (malicious software) using antivirus software and change the password to something long and complex. Additionally, change the passwords on any other online accounts linked to that email account – such as online shopping accounts, social media accounts or online banking accounts.

Register with CIFASCIFAS is a not-for-profit fraud prevention membership organisation which manages the largest database of instances of fraudulent contact in the county. It offers protective registration to victims of identity fraud or those whose information may be at risk following a data breach.

Register with credit reference agencies – such as Equifax or Experian, to check for any unusual activity against your name.

Get Safe Online - The UK's leading awareness resource helping protect people, finances, devices and businesses from fraud, abuse and other issues encountered online. - https://www.getsafeonline.org/

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Our friendly team can help with any concerns you have about your investments

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